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Overview | General Terms | Promotional Terms and Conditions
Promotional terms & conditions
To read the terms & conditions for specific promotions, click on one of the links
below:
New player welcome bonus
Click2Pay
ClickandBuy
EcoCard
Entropay
MoneyBookers
NETeller
UKash
Promotions & Unsolicited Email Policy
Terms & conditions for all promotions and offers
The following terms and conditions apply to all promotions and offers offered by
Vegas Palms Online Casino (herein referred to as the "Casino"). In addition to these
terms and conditions, please ensure that you familiarize yourself with the specific
conditions applicable to any promotion in which you decide, or are invited, to participate.
- Should there be any confusion whatsoever as to the conditions applicable, please
do not hesitate to contact our customer support
team.
- The general terms & conditions shall
apply to all interactions with all the Fortune Lounge casinos and must be read with
all relevant promotional terms and conditions.
- Promotions are only valid for the period as specified in the promotion offer communications
and specific to referenced casinos or account numbers.
- For the purpose of all promotions, dates and times shall be calculated according
to Eastern Standard Time (GMT -5).
- Where promotions are specifically addressed to an individual/casino account, offers
are only valid in respect of the casino and casino account number as specified in
the promotion notification communication.
- Irregularities between the name of the casino account holder and the name of the
individual identified with the method used to make deposits will invalidate any
offer.
- Unless specifically stated otherwise, all deposits must have a play-through of at
least once (1), before a promotional bonus specifically related to that deposit
will be credited.
- A player's casino account balance is divided into a cash balance and a bonus balance.
- When your gaming account is credited with a promotional bonus, these credits will
be added to your "Bonus Balance".
- All Deposits will be added to your "Cash Balance".
- All winnings using your Cash Balance will be added to your Cash Balance.
- All Winnings using the Bonus Balance will top up your Bonus Balance to the original
bonus/es amount (less any movements from the Bonus Balance to the Cash Balance),
and the excess winnings will be added to your Cash Balance.
- Your cash balance may only be withdrawn from your gaming account once all play-through requirements on any bonus balance has been met. If you request a withdrawal before fulfilling all the play-through requirements of the bonus, you will forfeit your cash winnings and remaining Bonus Balance. You may withdraw your purchase amount prior to meeting your bonus play-through requirements, by contacting our support centre.
- Your Bonus Balance may not be withdrawn from your gaming account.
- No withdrawals will be processed on accounts where a deposit has never been made.
- Bonus amounts credited to a Player's Bonus Balance are subject to thirty
(30) times play-through / wagering before they may be cashed in.
- For any wager made, the wager is deducted from your Cash Balance first. If there
is no cash available, then the wager is deducted from the Bonus Balance. This effectively
means that credits in the Player's bonus balance are only played if there is no
cash balance.
- As you meet the play-through / wagering requirement of the promotion bonus you received,
your Bonus Balance will decreased in
€10 increments and be added to your Cash Balance.
- Where the payment of a Bonus under the terms of any Promotion is dependent on You
making a deposit into your Cash Balance and You withdraw all or any part of your
deposit before the Bonus is paid into your Bonus Balance, You will forfeit the Bonus
in question and any winnings won using the Bonus.
- Play-through / wagering on all games will count towards the play-through / wagering
requirement, BUT the types of games you play will contribute differently towards
meeting your play-through / wagering requirement.
- Wagering on all Gamble Features will not count towards any play-through requirements.
- The contributing percentages are as follows:
|
Slots and Parlor Games [Keno & Scratch Card Games] |
100% | |
American Roulette |
10% | |
Table Poker games, Casino War |
20% | |
Sicbo and all Roulettes except American Roulette |
10% | |
Video Poker games, Craps, Baccarat and all Blackjacks except Classic Blackjack |
10% | |
Classic Blackjack & All Aces Video Poker |
2% |
- The following examples are based on a standard offer of 100% deposit match on a
€100 deposit.
- If you play only Slots, which count 100% toward your bonus play-through requirement,
you will need to play-through 300 credits to move a 10 credit increment to your
Cash Balance, and 3,000 credits before the entire bonus is moved to your Cash Balance.
| Bonus | Play-through requirements | Contributing % | Play-through - 10 credits | Play-through - Total Bonus | |
€100 |
x 30 |
/ 100% |
300 credits |
3,000 credits |
- If you play only Roulette, which count 10% toward your bonus play-through requirement,
you will need to play-through 3,000 credits to move a 10 credit increment to your
Cash Balance, and 30,000 credits before the entire bonus is moved to your Cash Balance.
| Bonus | Play-through requirements | Contributing % | Play-through - 10 credits | Play-through - Total Bonus | |
€100 |
x 30 |
/ 10% |
3,000 credits |
30,000 credits |
- If a player does not want any bonus which has been deposited into their account
by the casino then they are entitled to request a casino support consultant to reverse
the bonus out of their casino account, by way of email or telephone call, whereafter
the reversal will take place. If Play-through have taken place on any bonus received,
then that bonus may not be removed from your account (either by means of cash-in
or a request to the support staff) until the play-through requirements associated
with that bonus have been met.
- The Casino reserves the right to withhold any withdrawals and/or confiscate all winnings for irregular play. ‘Irregular play’ includes but is not limited to any one or more of the following types of play:
1. Placing single bets equal to or in excess of 30% or more of the value of the bonus credited to the account prior to the play-through requirement for that bonus having been met;
2. Using the double-up feature to increase bet values;
3. Even money bets on Sic Bo, Craps, Baccarat and Roulette. - No cash-ins will be allowed under any circumstances, nor will any promotional offers
be honored, until a minimum deposit of
€20 is made at the casino where the cash-in is occurring
and any subsequent deposit match bonus is played through in full.
- The minimum deposit at Vegas Palms Online Casino is
€20.
- The minimum cash-in amount at Vegas Palms Online Casino is
€50. The minimum value for a check to be sent is
€30.
- New customers playing Video Poker will be limited to doubling wins up to a maximum
of 20% of the value of their initial deposit plus their bonus until such time as
the play-through requirements on their bonus have been met.
- Should a player make arrangements with the casino to transfer funds from the player's
casino account to another casino account in the player's name, any bonus amount
contained in the player's original account shall be forfeited and the remaining
cash balance will be transferred. Furthermore, any amount transferred in the aforegoing
manner shall not constitute a deposit and shall not qualify the player for any bonus
whatsoever in respect thereof.
- The Casino's Promotions department will be the sole judge in respect of honoring
any promotional offer. The Casino reserves the right, exercisable in its sole discretion,
to discontinue or cancel any promotional offer at any time for any reason whatsoever
and without any prior notice. Any person who in the sole opinion of the Casino deviates
from a promotion's rules or from the Casino's General Terms and Conditions may be
disqualified without notice and without liability on the part of the Casino.
- Employees of the Casino, its proprietors and agencies and their families are not
eligible to enter any promotion offered by the Casino.
- Each promotional rule shall be severable from each of the other rules, and if any
rule is found to be void, invalid, or unenforceable for any reason, the remaining
rules shall remain in full force and effect.
The Fortune Lounge Players Club Loyalty Program
You must be a registered member of the Fortune Lounge Players Club to be able to
earn Fortune Points. Click here to register as a club member and start earning
Fortune Points today. - Pointsare earned as follows:
- 1 Fortune Point will be earned for every
€1 played through on slot games.
- 1 Fortune Point will be earned for every
€5 played through on all other games.
- Fortune Points can be redeemed by you online and will be exchanged for casino credits.
For each one thousand Fortune Points accumulated by you, you will receive one casino
credit.
- The casino credits received by you under the terms of this Promotion will be credited
to your Cash Balance.
- There are no play-through requirements placed on the casino credits received under
the terms of this Promotion.
- The Casino reserves the right to change the terms
of this Promotion or to terminate this Promotion without giving notice to you.
- The Casino Terms and Conditions apply to this Promotion. In the event of a conflict
between these Promotional Terms and Conditions and the Casino Terms and Conditions,
the Promotional Terms and Conditions shall prevail but only to the extent that the
Terms and Conditions conflict with one another.
Promotions and Unsolicited Email
As a policy, we do not distribute unsolicited email ("spam").
However, we assume that, as an active player at our casino/s, you would like to
receive personalized promotional offers that may be beneficial to your playing at
our casino/s. We consider these offers to be "solicited" by virtue of your patronage
of our casino/s.
Accordingly, at least once a week we will send you a personalized promotional email
offer.
If you unsubscribe, or have previously unsubscribed, from our general promotional
materials, you will still receive personalized offers. Should you wish to unsubscribe
from the personalized promotional email offers, please visit the Fortune Lounge communication preferences site
and choose the option that best suits you. Please allow 3 working days to be removed
from our mailing lists.
Should you have any questions regarding any of the 'legalese', please contact us and we will be happy to assist you.
These terms were last updated on December 23rd, 2009 15:50 (GMT) |  |  |  |  |
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